Results for: Consumer Protection Act

The Supreme Court’s recent ruling that advocates are not liable under the Consumer Protection Act (CPA) has raised the question of whether doctors should also be exempt from the Act. This has sparked a debate between those who believe that patients should have access to the CPA for redressal and those who argue that it burdens healthcare professionals with frivolous litigation. Experts weigh in on the pros and cons of the CPA’s application in the medical field, discussing the need for a strong regulatory authority, diligent service delivery, and informed consent to safeguard healthcare providers from unnecessary litigation.

The Supreme Court of India has ruled that lawyers cannot be held accountable under the Consumer Protection Act for any deficiency in service. The court distinguished legal representation from business services, indicating that professionals like lawyers and doctors may be exempt from the Act. While this decision is a setback for consumers, they can still seek redress through regular courts or professional regulatory bodies.