Results for: Consumer Rights

Tesla has imposed an unusual restriction on Cybertruck owners, prohibiting them from reselling their vehicles within the first year of purchase. This bizarre policy has left one customer stranded with an electric truck that does not fit in his complex. The owner’s predicament has sparked widespread attention on social media, as many question how such a costly purchase could be made without proper forethought. Tesla’s resale restriction has raised concerns about consumer rights and the company’s unusual business practices.

The Democrat-controlled Vermont legislature has enacted a landmark data privacy bill that empowers consumers to take legal action against companies violating their privacy rights. This law establishes stringent restrictions on the collection and use of personal data, including prohibitions on the sale of sensitive information. Despite concerns from the Republican governor about potential impacts on small businesses, the bill’s strong provisions have been praised by privacy advocates as among the most robust in the nation.

Singapore Airlines (SIA) has been ordered by a court to pay approximately Rs. 2 lakh ($2,400) to Indian passengers Ravi Gupta and his wife Anjali for experiencing a malfunction with their business class seats during a flight from Hyderabad to Singapore. The automatic reclining mechanism of the seats failed, forcing the couple to adjust them manually. SIA initially offered 10,000 reward points as compensation, but the offer was rejected, leading to legal action. The amount awarded by the court includes compensation for the discomfort and distress experienced by the passengers.

Air Canada has reversed its decision to introduce a seat selection fee for economy passengers, following a strong backlash from travelers. The move highlights the impact of consumer outcry on the airline industry.

Consumer champion Martin Lewis has issued a warning about companies using the message ‘sorry, we are experiencing unusually high call volumes.’ Lewis received around 20,000 reports from people who received the same message. He is concerned that some companies may be playing this message consistently, regardless of the actual call volume, which could be misleading and potentially breach consumer regulations. Lewis is urging people to report instances of this message so that he can gather data and identify the most likely offenders.

The European Parliament has approved a groundbreaking law that empowers consumers with the right to have certain worn-out products repaired by producers, even after the warranty expires. This measure aims to reduce waste and encourage the durability of goods.

The Supreme Court has ruled that film trailers do not constitute legally enforceable promises or agreements. This decision stems from a case in which a schoolteacher sought compensation for the exclusion of a song from the movie “Fan” after it had been featured in the promotional trailer. The court held that trailers are primarily used to promote and generate buzz for the film rather than provide accurate information about its contents.