Former Jet Airways CEO Sanjiv Kapoor has criticized the long entry queues and identification card checks at Indian airports, calling it a “bottleneck” for passengers. Kapoor suggested exploring alternative methods that do not hinder passenger flow, while acknowledging the utility of the DigiYatra app for tech-savvy travelers. The DigiYatra initiative, utilizing facial recognition technology for contactless identification, is currently operational at 13 Indian airports. While some social media users support Kapoor’s views, others emphasize the importance of security measures to prevent unauthorized airport access.