Mamaearth CEO Ghazal Alagh has addressed concerns raised by a social media user on Twitter (formerly known as X) regarding the quality of Mamaearth products. The user shared a photograph of the products, advising others to discard them due to dissatisfaction. Alagh responded to the post, expressing disappointment over the negative feedback and requesting specific concerns to be raised for proper addressing. However, the user maintained her stance, stating that her experience and those of others have been subpar. Various other netizens have also shared their experiences, expressing concerns over product quality and negative effects. Despite the criticism, one user defended Mamaearth’s products as excellent. Alagh emphasized her commitment to addressing customer concerns and resolving any issues with products.
