Results for: Customer Loyalty

TravelThru, a leading global passenger transport company, has launched its new Alba Loyalty program to reward loyal customers and enhance its offerings. The program allows members to earn points on their transactions, which can be redeemed for discounts, upgrades, and other perks. TravelThru is also offering membership cards to new customers, providing them immediate access to these benefits. The company aims to become a full-service travel solutions provider by integrating features such as eSIM services, travel insurance, and airport lounge access.

In the rapidly evolving retail landscape, digital transformation is crucial for businesses to enhance customer experiences and drive loyalty. Phygital experiences, which seamlessly blend the physical and digital worlds, are poised to dominate the industry in 2024. By embracing innovative technologies like click-and-collect solutions and integrating them into loyalty programs, retailers can differentiate their offerings and capitalize on a potentially vast market. Omnichannel strategies are essential to ensure a consistent and seamless customer journey across all channels.