The oneworld® alliance has been named the ‘Favourite Airline Alliance’ for the third consecutive year at The Trazees, a testament to its appeal to millennial travelers and its commitment to setting industry trends. The alliance also received recognition for its members’ digital innovation, exceptional wine offerings, and airport services.
A Delhi-based lawyer, Mukund P Unny, has accused Amazon of a possible scam after he lost his money without receiving a new iPhone 15 during an exchange order. Unny claims he was asked for an OTP at the time of delivery, and later pressured to return the phone. After filing a complaint, Amazon initially promised an investigation but then closed the case without any resolution. After the incident went viral on social media, Amazon has responded by initiating a refund process.
From fake returns to elaborate schemes, retail workers have seen it all. This article dives into 17 unbelievable stories from employees about customers trying to pull fast ones at stores and restaurants, highlighting the creativity and audacity of some shoppers.
The TravelTech Show 2024 is set to showcase the latest advancements in travel technology, with AI and machine learning taking center stage. This interview with Nimet Sayeed, event manager for the show, explores the impact of these technologies on customer service, personalization, and sustainability in the travel industry.
United Airlines is introducing weather maps and personalized alerts to keep passengers informed about potential flight delays caused by weather. This initiative is part of the airline’s efforts to improve transparency and customer satisfaction, especially during busy travel periods like the Fourth of July weekend.
United Airlines is enhancing its customer service with a new initiative that provides travelers with live radar maps and AI-powered updates during weather delays. The airline aims to offer transparency and real-time information about flight disruptions, empowering passengers to navigate travel challenges with ease.
Rachida Smati, a 101-year-old traveler from Algeria, enjoyed a first-class upgrade on her Emirates flight back to Algiers after a visit to Dubai. The airline recognized her loyalty and dedication to travel, ensuring a comfortable and memorable experience.
Global Exchange Vacation Club (GEVC), a provider of affordable vacation ownership experiences, has received an A+ rating from the Better Business Bureau (BBB). This prestigious rating reflects GEVC’s commitment to customer satisfaction and its efforts to address any complaints promptly and effectively.
Following a scathing report by Gamers Nexus exposing Asus’ poor customer service practices, the company is promising to improve its warranty system. This includes reprocessing previously rejected RMA requests, establishing a new U.S. support center, and addressing the long-ignored issue of microSD card reader failures in the ROG Ally.
ITA Airways, Italy’s leading airline, has achieved a Four-Star rating from Skytrax, recognizing its exceptional customer service and dedication to passenger satisfaction. The prestigious rating was awarded after a thorough evaluation of various aspects, including digital infrastructure, in-flight services, and airport facilities.
