Results for: DGCA Show Cause Notice

Air India has apologized for the 30-hour delay of its San Francisco flight from Delhi, offering USD 350 travel vouchers to affected passengers. The airline’s Executive Vice President and Chief Operating Officer, Klaus Goersch, wrote a letter to passengers expressing regret for the inconvenience caused by technical delays and operational constraints. Passengers have the option to credit the amount instead of using it for travel. The apology comes after the Directorate General of Civil Aviation issued a show-cause notice to airlines for inordinate flight delays and inadequate passenger care.

Air India flight AI 1183, scheduled to depart from Delhi to San Francisco on Thursday, was delayed for over 30 hours due to a technical glitch, issues related to payload, and a non-operational air conditioning system. Over 200 passengers, including children and elderly individuals, endured a prolonged wait at the airport. Despite multiple reschedulings, the flight eventually took off on Friday night with a reduced number of passengers after some chose to deboard. The airline has not yet issued an official statement regarding the delay, while the Directorate General of Civil Aviation (DGCA) has issued a show cause notice for flight delays and inadequate passenger care.