A mother has lodged a complaint against a trampoline park after she was allegedly asked to leave for ‘double bouncing’ her autistic son. Esther Beckett, whose son cannot bounce himself and risks self-harm if not assisted, claims staff at Flip Out in Stoke approached her just 10 minutes into her session and asked her to stop. Despite explaining her son’s condition and previous visits where double bouncing was allowed in specialized sessions, she was told to stop and eventually banned from the premises. Flip Out has since acknowledged the complaint and is investigating.