Dunkin’ employees have shared insights into the advanced technology utilized at its drive-thrus. Sensors embedded in the pavement serve multiple purposes, including detecting car arrivals and facilitating mobile pickup orders. Dunkin’ tracks service times using this technology, ensuring efficient order processing. Selected stores employ an innovative system where the Dunkin’ mobile app interacts with the drive-thru screen, displaying customer information and past orders as they approach. This seamless integration streamlines the ordering experience and enhances overall drive-thru operations.