Government Launches Podcast to Educate Consumers about Fraudulent Practices

The consumer affairs ministry is launching a podcast to raise awareness about fraudulent practices and educate consumers about their rights. The podcast will feature storytelling formats to explain the experiences of fraud victims and the resolution of their problems. It will be released on social media platforms like Facebook, Instagram, Twitter, and YouTube. The Central Consumer Protection Authority (CCPA) has also launched an e-court facility for State Consumer Disputes Redressal Commission (SCDRC) in Chandigarh, Punjab, Haryana, Maharashtra, and Delhi. This e-court will facilitate easy e-filing of complaints by consumers for speedy and hassle-free resolution of their grievances.

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