A father has expressed his gratitude towards Emirates airline for their exceptional customer service after his 15-year-old daughter missed her connecting flight in Dubai due to severe weather conditions. The airline’s prompt assistance and care for the young traveler ensured a smooth and comfortable experience despite the unfortunate circumstances.
Emirates Airline has apologized for the chaos at Dubai International Airport, where flooding has stranded hundreds of thousands of passengers. The airline has canceled 200,000 flights and delayed many more. Emirates president Sir Tim Clark has acknowledged the frustration of passengers and said the airline’s response has been far from perfect. The airline has suspended check-in at its hub and for passengers booked to fly in from points around the world. Many travelers are still stuck thousands of miles from home. Emirates is working to clear the backlog of rebooked passengers and bags, and has asked for customers’ patience and understanding.
