Results for: Employee Training

Philadelphia International Airport (PHL) has launched PHL WORKS, an ambitious initiative aimed at enhancing customer service throughout the airport. This comprehensive program unifies efforts from various airport stakeholders, including the City of Philadelphia, federal agencies, airlines, and airport tenants. The program’s introduction was marked by parades and an Employee Pep Rally, Celebration, and Awards event. The goal of PHL WORKS is to instill behavioral standards encapsulated by the acronym WORKS, which stands for: “Welcome,” “Offer,” “Recognize,” “Know,” and “Smile.” This training will become mandatory for all new hires and will be supported by videos and tools for managers to implement these principles with their teams.

JPMorgan Chase & Co. is investing heavily in artificial intelligence (AI) training for its employees, anticipating its transformative impact across the organization. Mary Erdoes, head of the asset- and wealth-management unit, emphasized the importance of integrating AI into daily operations, highlighting its ability to enhance productivity and drive revenue growth. The company believes AI will have a significant impact on its vast workforce, including developers, operations personnel, and call-center employees.

United Airlines has unveiled a captivating new onboard safety video, ‘Safety in Motion,’ designed to engage and empower passengers with essential safety information. Premiering on May 25th, the video is a vibrant and interactive journey that employs a unique Rube Goldberg machine concept, featuring real United staff delivering clear and user-friendly demonstrations of safety protocols.

To streamline video content creation for enterprise training and onboarding, Vyond has unveiled new GenAI features that enhance brand control. These updates include improved brand management tools and expanded customization options.