Prominent political analyst and psephologist Yogendra Yadav took to social media to express his dissatisfaction with Air India after experiencing a series of inconveniences during his flight to Nepal. His account details a series of issues, including flight time changes, downgrading of travel class without notification, web check-in difficulties, and alleged rude customer service. Yadav’s post sparked a conversation about the airline’s service quality, prompting a response from Air India.