Singapore Airlines CEO Goh Choon Phong has issued a public apology for a severe turbulence incident on a London to Singapore flight that resulted in one fatality and multiple injuries. The flight, operated by a Boeing 777-300ER, encountered turbulent conditions that caused passengers and crew members to be thrown around the cabin, resulting in some hitting the ceiling. As a result, a 73-year-old British passenger passed away, likely due to a heart attack, and around 30 others sustained injuries. CEO Phong expressed deepest condolences to the deceased’s family and loved ones and assured that the airlines are providing all possible assistance and support to those affected. The carrier is also fully cooperating with the investigation into the incident. Passengers described witnessing people being flung across the aisle, hitting the ceiling, and suffering severe injuries including head gashes and concussions.