GoNexus Group, a leader in travel experiences and mobility, has appointed Javier Arevalo as Managing Director of its newly formed Global DMC Network and Hospitality Partnerships divisions. Arevalo’s extensive experience in the travel and hospitality industry, combined with his strategic vision, will be crucial in driving innovation and expanding GoNexus Group’s global reach.
GoNexus Group, a leading experiential and mobility travel solutions provider, has appointed Javier Arevalo as Managing Director, overseeing two new divisions: the Global DMC Network and Hospitality Partnerships. Arevalo brings over 30 years of experience in the travel technology and hospitality sectors, previously holding key positions at HBX Group (formerly Hotelbeds). His expertise will be crucial in driving growth and expansion for GoNexus Group.
GoNexus Group and Blue Diamond Resorts have partnered to implement the PH App (Planet Hollywood App) at the Planet Hollywood Hotel in Cancun, resulting in enhanced guest experiences, increased sales, and improved customer satisfaction. The app has been a resounding success, with four out of ten non-package income (NPI) sales now made through the app. The PH App offers a wide range of features, including digital restaurant reservations, in-app surveys, online pre-check-in, room pre-selection, spa treatment bookings, and exclusive beach dinner reservations, all accessible on iOS and Android platforms. The app utilizes Stay App technology, which won the Best Hotel Guest App at the 2023 Hotel Tech Awards. Blue Diamond Resorts plans to extend the app’s usage across all its properties to continue revolutionizing the all-inclusive experience and redefining the standard for hospitality excellence.
NexusTours, a renowned Destination Management Company (DMC) within the GoNexus Group, has revamped its Travel Partner Portal, providing travel agents with an innovative booking engine. The upgraded portal offers access to a global marketplace, featuring over 92,000 experiences, 30,000 mobility options, and 100,000 car rentals across 140 countries. Additionally, NexusTours has enhanced its Travel Agent Support service, offering dedicated assistance from 7 a.m. to midnight, seven days a week. This comprehensive support system aims to enhance agents’ efficiency and improve customer satisfaction.
