The Fern Hotels & Resorts Appoints New Operations Managers at Three Properties

The Fern Hotels & Resorts has announced the appointment of new Operations Managers at three of its properties: The Fern Bambora Fort in Udaipur, The Fern Sattva Resort in Little Rann of Kutch, and The Fern Residency in Jamnagar. These experienced individuals bring a wealth of knowledge and expertise to their new roles, focusing on operational excellence, guest satisfaction, and team collaboration.

Cross Hotels & Resorts Expands to Batam Island with Luxury Resort Opening in 2027

Cross Hotels & Resorts has announced a new hotel management contract with PT Yetosa Pratama Sukses (Puri Group) to develop Cross Batam Antapura, a luxurious 340-room resort on Batam Island, Indonesia. The resort, set to open in 2027, will combine modern hotel rooms with upscale pool villas, offering a unique blend of Indonesian aesthetics and contemporary luxury. Strategic location, diverse amenities, and a commitment to sustainability make Cross Batam Antapura a compelling destination for tourists, event organizers, and business travelers.

FMUSER Revolutionizes In-Room Entertainment in Medina’s Booming Hospitality Sector

Medina’s hospitality sector is embracing the future with FMUSER’s IPTV solutions. These systems offer personalized viewing experiences, interactive features like video-on-demand and catch-up TV, content control and revenue boost opportunities, operational efficiency and cost savings, and future-proof technology. By implementing FMUSER’s IPTV, hotels in Medina can enhance guest satisfaction, attract tech-savvy travelers, and gain a competitive edge in the market.

Four New Leaders to Drive Innovation and Excellence at Hilton Bengaluru Embassy Manyata Business Park

The Hilton and Hilton Garden Inn Bengaluru Embassy Manyata Business Park proudly introduce four new leaders who will be instrumental in shaping the future of their properties. Shoeb Mohammed, the new Hotel Manager, brings over 12 years of experience in the hospitality industry, including leadership roles at Grand Hyatt and Marriott International. Athar Hussain, the new Sous Chef, has over 14 years of culinary experience and a passion for blending traditional Indian flavors with global influences. Siddhant Arora, the new F&B Manager, has a proven track record at Hilton and Taj Hotels, and is committed to creating exceptional dining experiences. Asad Sameer Khan, the new Head Housekeeping, brings a wealth of experience from leadership roles at Hilton, DoubleTree by Hilton, Lemon Tree Premier, and Novotel Juhu Mumbai. These professionals bring fresh perspectives and a commitment to excellence that will undoubtedly drive the hotels to new heights.

Collaboration Between Zurich Convention Bureau and Kuoni Tumlare Congress to Enhance Business Events

The Zurich Convention Bureau and Kuoni Tumlare Congress have joined forces to provide comprehensive support for business event planning and execution. This collaboration leverages Kuoni Tumlare’s extensive experience in PCO services, travel, and hotel management. The partnership offers a streamlined booking tool, connecting organizers with suitable hotels in Zurich, ensuring seamless room reservation even during peak season. Zurich Convention Bureau’s expertise in local partnerships enhances the collaboration, providing access to a network of companies and expertise.

Aimbridge Hospitality Appoints Eric B. Jacobs as Chief Global Growth Officer

Aimbridge Hospitality, a leading global hotel management firm, has named Eric B. Jacobs as its new Chief Global Growth Officer, effective June 2, 2024. Jacobs brings over three decades of industry experience to the role, having held leadership positions at Marriott International and other renowned hotel companies. In his new capacity, Jacobs will oversee all growth and development activities for Aimbridge, including expanding its hotel portfolio and supporting its partners’ expansion goals.

Maestro PMS Integrates MezzoPay Payment Processing Solution

Maestro PMS, a leading property management system, has announced the integration of MezzoPay, a new payment processing solution, into its services. MezzoPay, powered by Fullsteam, allows hotels to conduct seamless financial transactions directly through the hotel’s management system, eliminating the need for external payment processors. This integration simplifies the payment process, minimizes errors, and improves the overall guest experience. Key features of MezzoPay include comprehensive PCI compliance tools, enhanced security with tokenized credit card information, an internal Payments Dashboard, daily automated reconciliation reports, direct support from Maestro PMS, the ability to process contactless payments, and seamless integration with hotel websites and e-commerce platforms.

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