An IndiGo passenger, Monik Sharma, lost his checked-in luggage on a domestic flight from Kolkata to Guwahati, containing items worth ₹45,000. The airline offered a meager ₹2,450 compensation, sparking outrage online. The incident highlighted the airline’s limited liability for lost luggage, prompting concerns about mishandling and inadequate compensation.
A video of a passenger preparing to use tobacco (khaini) before boarding a private jet has gone viral, sparking debate and amusement online. While some users criticized the behavior, others found it humorous. The incident raises questions about the enforcement of tobacco restrictions on flights.
Renowned Indian cricket commentator Harsha Bhogle recently highlighted an incident on an IndiGo flight where an elderly couple faced inconvenience due to their confirmed seats being changed without explanation. Bhogle criticized the airline’s lack of empathy towards passengers, particularly the elderly, and questioned the airline’s commitment to passenger well-being amidst its success. IndiGo responded to the criticism, apologizing for the inconvenience and explaining that the crew resolved the issue by ensuring the couple got their original seats.
Delhi’s Indira Gandhi International (IGI) Airport has reopened its newly renovated Terminal 1, promising a state-of-the-art travel experience. IndiGo and SpiceJet will shift their flight operations to the terminal, which had been closed since June due to a canopy collapse incident.
IndiGo, a leading low-cost airline in India, has launched the Electronic Flight Folder (EFF), a groundbreaking initiative that replaces paper-based systems with an iPad-based application called Aviobook. This digital transformation aims to enhance safety, operational efficiency, and environmental sustainability by providing pilots with real-time access to critical flight information.
An elderly couple from Bangladesh, visiting Tamil Nadu for cancer treatment, are stranded at Chennai airport after their return flight was cancelled due to civil unrest in their home country. The couple, facing communication difficulties, spent the night at the airport before airport authorities arranged temporary accommodation. IndiGo, the airline, cited political unrest as the reason for the cancellations and offered rebooking options.
Low-cost airline IndiGo has cancelled all flights to and from Dhaka due to ongoing protests in Bangladesh. The airline cited safety concerns and offered rebooking and full refund options to affected passengers. Other airlines like Air India and Vistara have also suspended flights to Dhaka, highlighting the severity of the situation in the country.
An IndiGo flight from Abu Dhabi to Delhi was forced to divert to Muscat due to a technical issue. Passengers were provided hotel accommodation and alternative travel arrangements. The airline is working to restore the aircraft to service.
Heavy rainfall in Mumbai has caused significant disruptions to air travel, leading to flight cancellations and diversions. Air India and IndiGo have issued advisories urging passengers to monitor flight status and plan their travel accordingly. The city’s airport experienced significant disruptions, with 36 flights cancelled and 15 diverted by 4 PM. Local train services were also affected by waterlogging.
IndiGo Airlines is processing refunds for passengers affected by a global system outage caused by a Microsoft issue. The airline’s booking system was impacted, leading to flight cancellations and delays. While operations are gradually returning to normal, passengers may still face disruptions.
