LNER is expecting a surge in Christmas travelers this year, with bookings up 67% compared to last year. They’ve added extra staff, festive menus, new luggage services, and onboard entertainment to ensure a smooth and enjoyable journey for all.
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LNER has unveiled a new train named ‘Our Planet’ featuring a partially bio-based livery, showcasing their commitment to sustainable travel. This innovative approach uses a more environmentally friendly material compared to traditional train vinyls, making it the first train in the UK to do so. The launch coincides with World Car Free Day, highlighting the rail industry’s crucial role in reducing carbon emissions.
LNER has released hundreds of thousands of tickets for travel over the Christmas and New Year period, allowing customers to plan their festive journeys in advance. The tickets are available for journeys between December 20th, 2024, and January 3rd, 2025, with the most popular routes being between London King’s Cross, Yorkshire, Newcastle, and Scotland. Book directly on the LNER website or app for the best fares and enjoy exclusive perks like seat selection, live journey alerts, and LNER Perks loyalty program.
LNER’s Customer and Community Investment Fund, focused on supporting charitable initiatives along its route, has received a record number of applications. Over 470 bids have been submitted, showcasing the widespread commitment to community betterment and LNER’s dedication to positive social impact.
Rail industry experts embarked on an LNER journey to experience a customer’s perspective and identify areas for improvement in performance, reliability, and safety. The cross-industry group identified over a dozen potential issues and worked collaboratively to develop solutions. This annual event, known as the Coffee Cup Run, allows key decision-makers to share plans, best practices, and ways to enhance performance.