LNER’s Customer and Community Investment Fund, focused on supporting charitable initiatives along its route, has received a record number of applications. Over 470 bids have been submitted, showcasing the widespread commitment to community betterment and LNER’s dedication to positive social impact.
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Rail industry experts embarked on an LNER journey to experience a customer’s perspective and identify areas for improvement in performance, reliability, and safety. The cross-industry group identified over a dozen potential issues and worked collaboratively to develop solutions. This annual event, known as the Coffee Cup Run, allows key decision-makers to share plans, best practices, and ways to enhance performance.