While recent reports have highlighted the alarming increase in workplace violence against healthcare workers, the Massachusetts Health Association’s recommendations to curb this behavior address only short-term measures like enhanced security and panic alarms. This article delves into the deep-seated causes of rising patient anger, pointing to systemic failures in the healthcare system, such as long wait times, medical debt, and lack of price transparency. It emphasizes that these underlying issues must be addressed to effectively protect healthcare workers and improve the patient experience.
