A Puducherry-based man, Manish Kalghatgi, has lauded Emirates airline for its exceptional care and handling of his 15-year-old daughter, who recently missed her connecting flight in Dubai due to flight disruptions caused by severe weather. Kalghatgi expressed his initial nervousness about his daughter’s solo international flight, particularly given the recent flight disruptions faced by Emirates. However, he was reassured by the airline’s prompt response and handling of the situation. Upon arriving in Dubai, his daughter was met by Emirates staff and escorted to a transit hotel room to rest and recover before her next flight. Kalghatgi was also personally notified by Emirates via a phone call at 4 am, informing him of the missed connection and the steps taken to care for his daughter. He praised Emirates’ effective communication and customer focus, stating that he was never concerned about his daughter’s well-being throughout the incident.