The travel industry has fully recovered from the COVID-19 pandemic, with global spending exceeding pre-pandemic levels in 2023. Online bookings are driving this growth, expected to account for 65% of all travel bookings by 2026. North America leads the regional market, while Europe and the Asia-Pacific region dominate online booking penetration.
The Indian Railway Catering and Tourism Corporation (IRCTC) is implementing a major upgrade to its ticketing system, aiming to eliminate waiting times for online bookings and improve the overall travel experience. The initiative will streamline the booking process and address issues like payment deductions without ticket issuance, while also promoting the ‘One India – One Ticket’ initiative for seamless travel across railway and RRTS services.
Arival’s comprehensive report, titled ‘The State of Experiences in Australia & New Zealand,’ reveals that online platforms have emerged as the primary method for booking tours, activities, and attractions in these regions. Operators’ websites and online travel agencies (OTAs) are playing a crucial role in driving distribution, marketing, and business growth. As international tourism recovers, the travel experiences sector is poised for strong growth, and businesses that have embraced digital technology and connectivity are well-positioned to capture the benefits.
