Swiggy Instamart, a popular online grocery delivery service in India, has sparked controversy after adding free tomatoes to customer orders. While some have seen this as a thoughtful gesture during the current tomato price surge, others have criticized the move, questioning its necessity and potential impact on customer choice.
A BigBasket customer from Chandigarh, Bhavye Goel, claims his account was blocked after he complained about receiving only 844 grams of onions instead of the 1 kilogram he ordered. Goel alleges that while BigBasket initially refunded the difference, they subsequently blocked his account, sparking outrage on social media. The incident has raised concerns about online grocery delivery practices and the potential for short-weighing.
