Results for: Passenger Protection

In-flight turbulence, unpredictable air movements, can pose significant hazards to passengers and crew. Despite its rarity, turbulence has caused injuries, including a recent fatality on a Singapore Airlines flight. Experts advise wearing seat belts and staying vigilant during flights, as turbulence can occur without warning. Clear-air turbulence, the most dangerous type, is challenging to predict and can lead to severe injuries. While planes are designed to withstand turbulence, it can cause cabin damage. Climate change may contribute to increased turbulence, as jet streams and wind shear could be affected.

Leading U.S. airlines have filed a lawsuit against the U.S. Department of Transportation (DOT) over a new mandate requiring upfront disclosure of airline fees. The lawsuit, filed by the Airlines for America lobbying group and six major airlines, alleges that the rule is arbitrary and exceeds the department’s authority. The DOT has defended the rule, asserting that it will protect consumers from hidden fees and ensure transparency in airfare pricing.

Travelers will no longer face refund challenges, as the U.S. Department of Transportation has implemented new regulations requiring automatic cash refunds for domestic flights delayed by three hours or more and international flights delayed by six hours or more. Canceled flights also qualify for refunds. Additionally, passengers are entitled to refunds for checked baggage fees if the bag is not delivered within 12 hours for domestic flights or 30 hours for international flights. These regulations ensure that passengers receive compensation for flight disruptions and promote transparency in airline pricing.

The Biden-Harris Administration has introduced a new regulation necessitating airlines to swiftly issue automatic cash refunds to passengers under specific conditions, including significant flight disruptions and baggage delays. This move aims to standardize refund policies and enhance passenger protection.