A recent study by CellPoint Digital reveals prevalent challenges and opportunities within the airline industry’s payment landscape. The report emphasizes the need for airlines to adopt modern payment methods, such as open banking and account-to-account payments, to expand their reach and align with traveler preferences. The analysis also highlights the importance of optimizing key aspects of the passenger experience, including boarding, customer support, and check-in, as well as the need for improvements in crew scheduling and in-flight operations.