The Grand Hotel in Salem has introduced IZZY, the world’s first 3D talking virtual concierge and chatbot, elevating the guest experience to new heights. IZZY offers a personalized and interactive interface, allowing guests to access hotel services, make reservations, and explore local recommendations through voice or text commands. This innovative technology streamlines guest interaction, enhances satisfaction, and positions the Grand Hotel as a leader in hospitality innovation.
Ovolo Hotels has partnered with Tresemmé to introduce the world’s first Hair Service Menu, a complimentary service that allows guests to have tailor-made, professional hair care products delivered directly to their rooms upon arrival. The service will be available at select Ovolo hotels in Sydney, Melbourne, Canberra, and Brisbane starting Friday, 10th May, 2024. Guests can choose from a range of hair care treatments designed for different hair types, including the new Lamellar Shine regime, Purple Toning, Keratin Smooth, Smooth Curls, and Strengthen and Restore. Each treatment is valued at over $30. The partnership provides Tresemmé an outstanding opportunity to connect directly with guests staying at Ovolo. Ovolo’s Group Director of Marketing, Stephen Howard, said: “Partnering with TRESemmé to offer our guests an unparalleled and world first Hair Service Menu experience during their stay, is a masterstroke. At Ovolo Hotels, we’re constantly exploring new experiences for our guests to enhance their stay and we believe they will absolutely love this addition.”
The Global Ambassador hotel, a luxurious destination, combines hospitality, wellness, and culture with cutting-edge technology from SONIFI. Led by Sam Fox, founder of Fox Restaurant Concepts, the hotel features 141 guest rooms designed for residential comfort and adorned with local artwork. SONIFI provides reliable Wi-Fi, interactive TV experiences, and personalized messaging to enhance guests’ stays. The hotel offers a range of wellness amenities, including a spa, fitness center, and outdoor decks. Additionally, five culinary destinations offer diverse dining experiences created by Fox, a James Beard Award nominee. Guests can enjoy premium entertainment options through SONIFI’s STAYCAST solution.
