Leading restaurant brand Jollibee has been recognized as one of the top 10 brands for customer satisfaction in Kuwait, according to the 2023 Service Hero Customer Satisfaction Index (CSI) Awards. The award program evaluates over 500 brands in Kuwait, assessing key factors such as anticipation, satisfaction, and likelihood of referral. Jollibee’s commitment to sincere and friendly service has played a significant role in its achievement.
On Sunday, the beloved seafood chain Red Lobster officially filed for Chapter 11 bankruptcy. The news sent shockwaves through its loyal customer base, particularly those who cherish the restaurant’s iconic Cheddar Bay Biscuits. Red Lobster’s struggles have been brewing for some time, with declining sales and a series of ill-fated promotions, such as the all-you-can-eat shrimp that drained the company’s resources. The internet erupted in dismay and concern, with many users expressing fears about the future of their beloved biscuits. Despite the bankruptcy filing, Red Lobster emphasizes that it is not going out of business and aims to emerge as a stronger company. The company’s commitment to its valued guests and the outpouring of support on social media suggest that Red Lobster may weather this storm and continue to serve its signature seafood dishes in the years to come.
