Sephora Employees Accused of Overzealous Surveillance and Accusing Customers of Theft

Sephora employees have been sharing their job experiences online, prompting concerns about excessive monitoring and stereotyping of customers. Employees claim they have been instructed to closely watch customers for signs of theft, leading to confrontations. One customer shared a TikTok video alleging she was treated harshly by an employee while using the store’s makeup remover and mirror to fix her makeup.

Uniqlo: Gen Z Women Drive Sales Growth with Versatile Fashion

Fashion retailer Uniqlo is finding success by catering to young women who seek versatility in their wardrobes. Gen Z women, those under the age of 29, now account for a significant 35% of Uniqlo’s sales, up from just 16% four years ago. The company’s success is partly attributed to viral products on TikTok and its commitment to meet the changing shopping habits of this generation, who prioritize versatility and a balance between work and leisure attire.

Express Files for Bankruptcy, Announces Store Closures

American fashion retailer Express Inc. filed for bankruptcy on Monday and announced plans to close over 100 store locations nationwide. The company, headquartered in Columbus, Ohio, cited financial challenges and the impact of the COVID-19 pandemic on its decision. Express will close about 95 of its 530 Express stores and all 10 of its UpWest Express stores in the U.S., with store closing sales beginning Tuesday. The company emphasized its commitment to its customers and the strength of its omnichannel platform.

Ollie’s Bargain Outlet to Open in Jackson, Michigan

National discount retailer Ollie’s Bargain Outlet is set to open a new store in Jackson, Michigan, in August 2023. The store will be located in the former Party City building at 1510 N. West Ave. Ollie’s specializes in selling brand-name closeout merchandise at up to 70% off regular prices. The Jackson store will be the 22nd location in Michigan and will employ between 40 and 50 people.

Mall Retailer Express Files for Chapter 11 Bankruptcy, Plans to Close Stores

Express, a longtime mall retailer, filed for Chapter 11 bankruptcy protection and plans to close stores. The company had faced financial distress and declining sales. A group of investors led by WHP Global is looking to acquire the company through a sale process. The bankruptcy will provide Express with relief and allow it to implement its turnaround strategy, including closing costly leases and improving financial performance.

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