Metro Mobility: Unlocking Its True Potential to Fill Transportation Gaps

Metro Mobility, a paratransit bus service for individuals with disabilities, faces challenges in staffing and ridership coverage despite its crucial role in addressing transportation needs. While fixed-route transit often takes precedence, Metro Mobility’s supplemental status has resulted in subpar funding and resources. This commentary advocates for prioritizing Metro Mobility by investing in higher operator pay, guaranteed overtime, updated technology, and a modern fleet to enhance service and close any potential transportation gaps caused by the departure of ride-sharing services like Uber and Lyft.

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