Airport Pain Points: Long Lines and Delays Top Travelers’ Frustrations

A new survey reveals the top frustrations for American travelers, with long lines at security, flight delays, and long lines at airport counters leading the pack. The data also highlights a willingness to pay for smoother airport experiences, with three-quarters of respondents willing to pay for pre-screening of travel documents. The survey also ranked airline mobile apps, with SkyWest Airlines, Alaska Airlines, and Allegiant Air coming out on top.

Scroll to Top