Waterloo Station faced major disruptions on Thursday, May 16, 2024, due to a trespass incident. South Western Railway and Thameslink services were severely affected, with delays expected to continue until the end of the day. Passengers expressed frustration over the lack of updates and communication during the disruptions, which also included a signalling fault on Southeastern and Thameslink services at Charlton. Southeastern announced plans to introduce a new fleet of trains to improve services, but these are not expected until the end of the decade. The incident highlights the importance of reliable infrastructure and timely communication during emergencies to minimize the impact on commuters.