All London Drugs stores in Western Canada are expected to be open by the end of the day Tuesday, more than a week after a cyberattack closed all 79 locations. Core services have reopened in 40 stores, but pharmacy customers cannot fill new prescriptions. Customers are advised to call their local pharmacy or visit the store in person. Canada Post locations within stores, the Insurance Services Call Centre, and optical locations are open.
London Drugs has reopened 40 Western Canadian stores following a cyberattack, but the pharmacy giant is still unable to fill new prescriptions due to a connectivity issue. The company said it hopes to have the issue resolved as soon as possible. People who need help with existing prescriptions can call their local pharmacy or visit in person with their previous prescription bottles or devices. London Drugs has not revealed details about the cybersecurity incident but said it has not seen any evidence that customer databases were compromised.
Retail and pharmacy chain London Drugs has announced that all of its stores across western Canada are closed until further notice due to an operational issue. The company’s social media posts and statements to the media did not provide any specific details about the nature of the issue. Pharmacists are available to assist with urgent pharmacy needs, but customers are advised to call their local store directly to make arrangements.
