An irate mother has accused a trampoline park of discrimination after she was allegedly asked to leave for assisting her autistic son in bouncing. Esther Beckett, whose five-year-old son is non-verbal and cannot bounce independently, had paid for a two-hour session at Flip Out in Stoke when she was confronted by staff. Despite having previously attended dedicated toddler and SEN sessions without issue, Beckett claims she was approached by a staff member just 10 minutes into her visit and told that double bouncing was not allowed. Beckett explained her son’s condition and emphasized the risk of self-harm if he was not assisted, but her pleas were allegedly dismissed. The staff member reportedly told her to leave the premises, which left her daughter in tears. Beckett has since filed a formal complaint with Flip Out and has expressed her frustration at the lack of understanding and support for her son. “My son isn’t like other children,” she said. “He doesn’t have emotional abilities or cognitive abilities.” A spokesperson for Flip Out Stoke has stated that they are investigating Beckett’s complaint and speaking to staff who were present during her visit. They have emphasized that customer safety and satisfaction are paramount to the company and that all complaints are taken seriously.
Trampoline Park Sparks Outrage After Allegedly Banning Autistic Child
