Trip.Biz, the corporate travel management division of Trip.com Group, hosted its annual conference, ‘Trip.Biz Transform 2024,’ in Singapore on Wednesday, September 4, 2024. The event drew over 200 corporate clients, industry leaders, and partners from across the Asia-Pacific region. A key highlight of the gathering was the launch of the ‘Trip.Biz Product Matrix,’ a comprehensive suite of innovative tools designed to enhance corporate travel management.
Jim Chung, General Manager of Global Key Accounts and Southeast Asia at Trip.Biz, emphasized the transformative power of technology in empowering individuals, rather than replacing them. Keynote presentations underlined Trip.Biz’s commitment to revolutionizing business travel through human-centered technology and all-in-one digital solutions.
Unveiling the New Trip.Biz Product Matrix: Comprehensive Solutions for Business Travel
As part of Trip.com Group, Trip.Biz is dedicated to utilizing human-centered technology to provide all-in-one digital solutions tailored to the evolving needs of global business travelers. The refreshed product matrix comprises six core offerings:
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Trip.Biz OBT & App:
Providing a seamless booking experience.*
Trip.Biz Reporting:
Delivering comprehensive insights and data analytics.*
Trip.Biz Payment:
Simplifying payment processes and expense management.*
Trip.Biz Desk:
Offering dedicated support and concierge services.*
Trip.Biz ESG:
Promoting sustainable and responsible travel practices.*
Trip.Biz Care:
Ensuring traveler safety and well-being.Trip.Biz has achieved significant growth, serving over a million SMEs and 15,000 large corporations, facilitating the travel needs of more than 55 million business travelers. With a robust presence in the Asia-Pacific region and a global network spanning six continents, Trip.Biz continues to expand its offerings and improve its service capabilities through partnerships with supply chain and ecosystem collaborators.
Striking a Balance Between Technology and Human-Centered Solutions
Dr. Tao Song, Chief Technology Officer of Trip.Biz, highlighted the pivotal role of human-centric technology in leveraging multi-cloud infrastructure, comprehensive content sourcing, and a robust partner network to ensure high availability and security. He stated, “By harnessing the power of AI, we can take efficiency to new heights in business travel, going from good to great.”
The updated Trip.Biz Product Matrix underscores Trip.Biz’s commitment to human-centered innovation, providing comprehensive All-In-One Digital Solutions that maximize the efficiency of corporate travel management and offer exceptional value to clients and partners.
