VERANÓ Hotels + Resorts Welcomes Renowned Hospitality Leader to Lead VERANÓ San Juan
VERANÓ Hotels + Resorts is thrilled to announce the appointment of Pierre-Alex Maillard as the new Area General Manager for their highly anticipated VERANÓ San Juan property. This marks a significant step forward for the luxury lifestyle brand as it expands its presence in Puerto Rico, with VERANÓ San Juan being the first of three hotels set to debut on the island.
Maillard brings a wealth of experience to his new role, having dedicated over two decades to the luxury and lifestyle hotel industry. His resume boasts prestigious positions in destinations like St. Barths, The Hamptons, and Miami, showcasing his expertise in delivering exceptional guest experiences. Most recently, he served as General Manager at Hyde Midtown Miami, where his leadership propelled the property to the top spot on TripAdvisor.
His familiarity with Puerto Rico’s high-end hospitality scene adds another layer of value to his appointment. Maillard previously held the position of General Manager at Serafina Beach Hotel (now known as Condado Beach Hotel), where he played a pivotal role in its successful launch and helped establish it as a premier destination in San Juan.
“The high-caliber hotelier that Pierre-Alex brings to VERANÓ is incredibly beneficial to us, the entire hotel team, and importantly – our guests,” said VERANÓ Hotels + Resorts managing director, John Sears. “His talent for luxury hospitality and his commitment to delivering elevated experiences for guests will be instrumental as we introduce VERANÓ San Juan to the world. We’re confident that his leadership will add to the new standard for hospitality in Puerto Rico.”
VERANÓ San Juan: Redefining Luxury Hospitality in Puerto Rico
VERANÓ San Juan is poised to become a landmark destination, offering a unique blend of contemporary sophistication and luxurious comfort. The hotel features cutting-edge social spaces alongside distinctive accommodations, including the Ó suites, designed to provide the ultimate in comfort and style. Recognizing the needs of modern business travelers, VERANÓ San Juan boasts an array of premium amenities.
These amenities include the City House rooftop restaurant, offering panoramic views of San Juan’s skyline, a sunset bar overlooking the vibrant Miramar district, and an exclusive private club membership that provides access to curated events and unique experiences across all VERANÓ locations.
As Area General Manager, Pierre-Alex Maillard will oversee all aspects of the hotel’s operations, ensuring a seamless opening and ongoing management that embodies VERANÓ’s commitment to exceptional hospitality. His leadership will play a key role in positioning VERANÓ San Juan as the top choice for both visitors and locals.
Maillard’s passion for world-class dining makes him uniquely suited to enhance the hotel’s restaurant offerings, bringing fresh and exciting culinary experiences to San Juan’s dynamic food scene.
“I’m honored to join VERANÓ Hotels + Resorts and lead the opening of VERANÓ San Juan,” said Pierre-Alex. “This project is incredibly special, not just for the brand but for the future of luxury hospitality in Puerto Rico. I look forward to welcoming guests to a hotel that blends timeless elegance and contemporary luxury with the vibrant energy of San Juan.”
The VERANÓ Promise: Exceptional Hospitality Experiences
VERANÓ Hotels + Resorts is driven by a commitment to crafting exceptional hospitality destinations that provide unparalleled guest experiences and leave a lasting impression. Every VERANÓ property reflects the brand’s dedication to gracious living, seamlessly blending flawless service with outstanding culinary experiences, curated entertainment, and a sophisticated yet welcoming ambiance.
VERANÓ San Juan will embody these core values, serving as the first of three upcoming VERANÓ properties in Puerto Rico. Following closely behind will be VERANÓ Caimito, nestled in the tranquil rainforest environment, and VERANÓ Cabo Rojo, located on a serene, sought-after beachfront. Each property promises to deliver its own unique, unforgettable experience while upholding the brand’s signature standard of excellence.