Vietjet has once again proven its commitment to excellence in the travel and aviation industry by claiming a double victory at the prestigious 2024 World Travel Awards. The airline was honored with the titles of “Asia’s Leading Airline for Customer Experience” and “Asia’s Leading Airline Rewards Programme,” solidifying its position as a dominant force in the Asia-Pacific aviation sector.
The awards ceremony, held in Manila, Philippines, celebrates outstanding achievements in travel, tourism, and hospitality. The World Travel Awards, established over three decades ago, are globally recognized as the benchmark of excellence. Winners are selected through votes cast by industry professionals and consumers worldwide, showcasing the very best across various categories.
Graham Cooke, Founder of the World Travel Awards, lauded Vietjet for its innovative approach to customer service and loyalty programs. “Vietjet’s extensive flight network across the Asia-Pacific region has enabled the airline to introduce unique offerings like SkyCare insurance, the SkyJoy loyalty program, and competitive fare promotions, consistently exceeding passenger expectations,” Cooke remarked.
Do Xuan Quang, Vietjet’s Vice President, expressed the airline’s gratitude for the recognition, particularly as Vietjet recently celebrated serving over 200 million passengers. “We are immensely proud to be recognized once again at the World Travel Awards. Our success is a direct reflection of our passengers’ unwavering loyalty and trust in us. Vietjet remains committed to expanding its global flight network, offering exciting promotions, and continuously enhancing our services to ensure every journey is inspiring and enjoyable,” Quang stated.
Vietjet’s achievements at the 2024 World Travel Awards highlight the airline’s unwavering dedication to both innovation and customer satisfaction. As Vietjet continues to expand its presence in the region, passengers can anticipate more destinations, competitive promotions, and enhanced travel experiences. The airline’s commitment to providing a superior travel experience is evident in its continuous pursuit of excellence, making it a preferred choice for travelers throughout the Asia-Pacific region.
