Azerbaijan Airlines Enhances Loyalty Program with Comarch

Azerbaijan Airlines, the national carrier of Azerbaijan, is collaborating with Comarch, a global leader in advanced IT systems, to enhance its AZAL Miles loyalty program. This partnership aims to provide travelers with a more rewarding experience through the implementation of Comarch’s Loyalty Management platform.

The enhanced program introduces a streamlined system for earning and redeeming points. Frequent flyers can accumulate points based on factors such as flight cost, direction, and class. Additionally, co-branded credit card partnerships offer even more earning opportunities. The accumulated points can be exchanged for Azerbaijan Airlines flights or a variety of other attractive rewards.

Azerbaijan Airlines selected Comarch due to its extensive experience in crafting exceptional loyalty programs. With over 15 years of expertise, Comarch has a proven track record of developing successful B2C and B2B programs, automating marketing activities, and collaborating with major airlines.

The Comarch Loyalty Management platform implementation will encompass several modules, including a points engine, a redemption engine, a data warehouse, and CRM integration. This comprehensive approach streamlines program management and ensures a seamless experience for members.

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